COVID-19 POLICY

For Additional Information & Updates on COVID-19, Please Visit AthensClarkeCounty.com

COVID-19 Company Policy and Procedures

We’re making changes to improve our COVID-19 policy and procedures daily.

 Overview

COVID-19 has changed the way we do business.  This is a challenging time for all of us and we are doing the best we can. We appreciate any support, suggestions, recommendations, and understanding as we navigate through these fast-changing times.

Our commitment is to continue to provide for our customers and employees while maintaining the highest regard for health and safety, all Executive and Public Health Orders, CDC recommendations, and being socially responsible.

If you have any suggestions to improve our COVID-19 policy and procedures please contact us at Paint@procoat-athens.com or (706) 888-3525.

Section 1: How the Stay at Home Order Impacts Procoat Painting LLC.

We have determined, with the help of local government, that we are authorized to continue our operations. Section 1 includes the research we have done to determine our status as an authorized business to continue minimum basic operations.

Section 2: Our Company Policies and Procedures

During this Stay at Home Order, we are continuing Minimum Basic Operations. This section outlines our company policies and procedures including how we are adhering to all Public Health Orders and Executive Orders as well as our own “over-the-top” precautions to ensure the health and safety of our team members and customers.

If you have any suggestions to improve our COVID-19 policy and procedures please contact us at Paint@procoat-athens.com or (706) 888-3525.

Section 1: How the Stay at Home Order Impacts Procoat Painting LLC

The Stay at Home Order issued by the Governor and the Public Health Order 20-24 specifies what businesses are authorized to continue Minimum Basic Operations and health guidelines and requirements to prevent the spread of COVID-19.

After speaking with local authorities, we have confirmed that we are authorized to continue to provide our painting services. However, we are taking extra precautions above and beyond what is required which will be covered in Section 2.

Executive Orders & Public Health Orders:

Georgia Executive Order (Stay at Home Order)

Public Health Directive (Stay at Home Order)

Public Health Order 20-23 – Social Distancing Requirements

If you have any questions or concerns about our authorized designation to continue Minimum Basic Operations, please contact us. Further information is at the bottom of this document.

Section 2: Our Company Policies and Procedures

All policies and procedures will be followed to avoid any unnecessary spread of COVID-19 and comply with all Public Health Orders.

Company-Wide Policies

For Anyone Experiencing Any Symptoms

  • From Public Health Order: “Individuals experiencing symptoms of COVID-19 must self-isolate until their symptoms cease or until they have a negative test result. Due to limited testing availability and narrow criteria for testing, if an individual has tested positive for COVID-19 and/or has developed symptoms of COVID-19, including early or mild symptoms (such as cough and shortness of breath), they should be in isolation (staying away from others) until they have had no fever for at least seventy-two (72) hours (that is three full days of no fever without the use of medicine that reduces fevers), other symptoms have improved (such as cough or shortness of breath) and at least seven (7) days have passed since symptoms first appeared.”
  • Additional Company Policy:  Anyone they interacted with will be off work for at least 5 days and closely monitored before returning to work. This will be paid time off.

 Social Distancing: At all times we’ll keep a safe distance of at least 6 feet to follow social distancing recommendations per the CDC.

Our Office

  • All in person meetings have been moved to video calls or conference calls unless absolutely necessary.
  • No customers visit our office.
  • When necessary, employees are at the office for as little time as possible and follow social distancing recommendations if anyone else is also at our office.
    • Daily we are wiping down high touch surfaces like door knobs, drawers, chairs, etc…
      • Employees are keeping a distance of 6 feet at all times

Authorized to Work Forms: All employees will have their “Authorized to Work Forms” on them at all times.

Minimum Basic Operations: All employees will be working from home and only leaving their home for the Minimum Basic Operations for their position. This includes:

  • Estimators measuring the outside of homes
  • The colors team applying samples to a home or picking up samples from the paint store
  • Project managers checking in on job sites for quality and compliance with our policies
  • Painters picking up paint from the paint store and working on the outside of the house (or empty interiors)
  • The rest of our team will be working from home exclusively

Role-Specific Policies and Procedures

  • Marketing
  • We have put a stop to all door to door marketing or flyer dropping to avoid going through neighborhoods and minimize person to person contact as of Sunday March 15th.

●        Sales/Estimators: Providing Estimates

  • All of our estimates are provided digitally through a video call or phone call and an emailed proposal.
  • We recommend interior projects are postponed or put on hold. To get an interior estimate, we’ll ask for the blueprint of the house, or we can talk to you about the different rooms you want painted to provide an estimate without entering your home.
  • For exterior projects, we’ll provide all of our estimates digitally. We will come to your house to do our measurements and take any pictures and complete the rest of the estimate process with you over the phone or over a video call.

●        Color Consultations

  • Color consultations can be conducted over the phone. Our team will determine the colors you are looking for and apply those samples on the house.
  • Color matches cannot be done right now. Some paint stores are still doing matches, but this is currently out of our control.

●        Project Managers

  • Our project managers will only be driving to and from job sites to check in. They’re checking in on the quality of the work and the compliance of our painters to our policies and procedures.
  • If you’d like to do a final walk through with our project manager, we will keep a distance of at least 6 feet.
  • Pre-job walk arounds are also at the discretion of our customers, and we will keep a distance of at least 6 feet.
  • There is no need to interact with our painters during your project.

●        Painters

  • Paint stores no longer let people inside the stores and do curbside pickup to limit contact

Proactive Daily Protocols

  • Temperature 2x/Day at 9am and 1pm
  • Hand Wash 2x/Day to start the day and end the day
  • Disinfecting 2x/Day to start the day and end the day including
    • Car door handles, steering wheel, all equipment to be used that day or that was used that day
    • Social Distancing Requirements on the jobsite (maintaining a minimum of 6 foot distance at all times unless necessary)

Policies for Working on Projects

  • We recommend all interior projects are postponed until the Stay at Home Orders are lifted or until further notice. The exception is any interior that is not occupied. If the interior is empty, we’ll have a small crew come in to do the job and work in separate rooms.
  • Minimize all personal contact throughout the project with our customers including not entering the home, keeping a safe distance of at least 6 feet when doing any final walk throughs, and leaving final payment ‘under the mat’ or using a credit card.
  • Painters keep a minimum 6 foot distance between each other whenever possible
  • Paint stores no longer let people inside the stores and do curbside pickup to limit

Options for Customers:

  • We can collect checks from a mailbox or the doormat after walking the house and assuring the quality of work.
  • We can accept payment via Zelle with no fees or you can use a credit
  • Any pre-job questions can be addressed over the phone instead of an in person walk through.
  • There is no need to communicate directly with the painters on-site. All communication can be done with our project manager
  • We are here to serve our customers. If you have any further questions, concerns, or requests please let us know.
  • There is no need for our customers to have any contact with our team members or crews throughout the painting process.

If you have any suggestions to improve our COVID-19 policy and procedures please contact us at Paint@procoat-athens.com or (706) 888-3525.

 

 Additional Resources

Our comments are in bold, italic. Everything else is pulled from the order at the top of each section.

Georgia Executive Order

  1. Certain critical businesses exempt from this Executive Order, provided they comply with social distancing requirements;
  2. Steps all critical businesses must take to comply with social distancing requirements

Procoat Painting LLC is authorized to work (be exempt) from this order, provided we comply with social distancing requirements and follow the steps all critical businesses make to comply with social distancing requirements.

 Individuals must be permitted to carry on basic activities necessary to care for themselves, their families, and to maintain their places of residence. The public health order must therefore identify authorized activities individuals may engage in consistently with the goals of this Executive Order.

Our team members are abiding by the guidelines put forth in the Stay at Home order both with work and non-work activities.

 

Public Health Directive

One proven way to slow the transmission is to limit interactions among people to the greatest extent practicable and increase the distance between people in the work environment.

Procoat Painting LLC is following all recommended procedures and additional procedures that are not required, as well.

 INTENT: The intent of this PHO is to minimize contact between residents and to the great extent possible minimize the exposure of the public to contaminated public surfaces. By staying home we can maximize the number of people isolating in place, reduce the number of people congregating in workplaces at one time and reduce the proximity of people in the workplace, and enable the services, businesses, and travel necessary to protect public health and safety and preserve the continuity of social and commercial life as we save lives.

We will not be congregating at any workplace. Our work will be outdoors except when absolutely necessary. We are disinfecting all surfaces at least twice daily.

Individuals experiencing symptoms of COVID-19 must self-isolate until their symptoms cease or until they have a negative test result. Due to limited testing availability and narrow criteria for testing, if an individual has tested positive for COVID-19 and/or has developed symptoms of COVID-19, including early or mild symptoms (such as cough and shortness of breath), they should be in isolation (staying away from others) until they have had no fever for at least seventy-two (72) hours (that is three full days of no fever without the use of medicine that reduces fevers), other symptoms have improved (such as cough or shortness of breath) and at least seven (7) days have passed since symptoms first appeared.

We have included this in our company policies.

 All travel, including, but not limited to, travel by automobile or public transit, except Necessary Travel is prohibited. People must use public transit only for purposes of performing Necessary Activities or to travel to and from work to operate Critical Businesses or maintain Critical Governmental Functions. People riding on public transit must comply with Social Distancing Requirements as defined in Section III.F, below, to the greatest extent feasible.

Our team members will all be driving themselves and taking no public transportation.

BUSINESS REQUIREMENTS

Critical Businesses, as defined below, are exempt, subject to certain limitations, from this PHO and are encouraged to remain open. Critical Businesses must comply with Social Distancing Requirements at all times and implement tele-work or other strategies, such as staggered schedules or re-designing workplaces, to create more distance between workers unless doing so would make it impossible to carry out critical functions. Critical Businesses that serve the public such as grocery stores and other Critical Retail shall comply with Social Distancing Requirements at all times including, but not limited to, when any customers are standing in line.

“Encouraged to remain open”. We confirmed with the state that we are authorized to continue work. We are working on getting this in writing from the proper authorities.

INDIVIDUAL NECESSARY ACTIVITIES

This section is for the purpose of our team members and customers being aware of the Stay at Home requirements that apply to all of us.

Necessary Activities. For purposes of this PHO, individuals may leave their Residence only to perform any of the following Necessary Activities, provided they comply at all times and to the greatest extent possible with Social Distancing Requirements below. People at high risk of severe illness from COVID- 19 and people who are sick, however, must not leave their Residence except as necessary to receive medical care. Necessary Activities include:

  1. Engaging in activities or perform tasks essential to their health and safety, or to the health and safety of their family or household members, including, but not limited to, pets and livestock, such as, by way of example only and without limitation, obtaining medical supplies, walking your dog, feeding barnyard animals, obtaining durable medical equipment, obtaining medication, visiting a healthcare professional, or obtaining supplies they need to work from home.
  1. Obtaining necessary services or supplies for themselves and their family or household members, or to deliver those services or supplies to others, such as, by way of example only and without limitation, food, pet supply, other household consumer products, and products or equipment necessary to maintain the safety, sanitation, and essential operation of a Residence.
  1. Engaging in outdoor activity, such as, by way of example and without limitation, walking, hiking, nordic skiing, snowshoeing, biking or running. For purposes of outdoor activity, State parks will remain open to the public to engage in walking, hiking, biking, running, and similar outdoor activities but all playgrounds, picnic areas, other similar areas conducive to public gathering, and attended areas shall be closed. Additionally, the permitted outdoor activities in this PHO do not include activities that would violate the Social Distancing Requirements defined in Section III.F, below.
  1. Performing work providing essential products and services for a Critical Business or Critical Government Function as defined in Section III.C and D, below, or to otherwise carry out activities permitted in this PHO.
  1. Caring for a family member, a vulnerable person, or pet in another household, or to care for livestock kept at a location other than an individual’s

CRITICAL BUSINESSES

These are the definitions that can apply towards the business we conduct. Because it is not completely clear, we contacted the state directly to confirm our authorized designation. We’re working on getting this in writing.

5. Critical Services Including

Building cleaning and maintenance

9. Construction, Including:

Housing and housing for low-income and vulnerable people

Skilled trades such as electricians, plumbers

Other related firms and professionals for who provide services necessary to maintain the safety, sanitation, and critical operation of residences, and other essential services

11. Critical Services Necessary to Maintain the Safety, Sanitation, and Critical Operation of Residences or Other Critical Businesses

    • General maintenance whether employed by the entity directly or a vendor

Basic Operations. The minimum necessary activities to (1) maintain the value of the business’s inventory, ensure security, process payroll and employee benefits, or for related functions; or (2) facilitate employees of the business being able to continue to work remotely from their Residences are allowable pursuant to this Order. Any business supporting Minimum Basic Operations must comply at all times with Social Distancing Requirements.

We are going to the furthest extent possible to minimize the activities our team is performing in cooperation with our customers. 

  1. Social Distancing Requirements. To reduce the risk of disease transmission, individuals shall maintain at least a six-foot distance from other individuals, wash hands with soap and water for at least twenty seconds as frequently as possible or using hand sanitizer, cover coughs or sneezes (into the sleeve or elbow, not hands), regularly clean high-touch surfaces, and not shake hands.

Public Health Order 20-23 – Social Distancing Requirements

The Order: Effective at 12:01 AM on March 19, 2020, all mass gatherings shall be limited to no more than ten (10) people. Gatherings subject to this Order include, but are not limited to, community, civic, public, leisure, faith-based events, sporting events with spectators, concerts, conventions, fundraisers, parades, fairs, festivals, and any similar event or activity that brings together (10) or more persons in a single room or space at the same time in a venue such as an auditorium, stadium, arena, large conference room, meeting hall, private club, or any other confined indoor or outdoor space.

The most people we have on a site at once is 3 (possibly 4 depending on the size of the project). 

  1. Office environments, government buildings where essential government services are offered, or factories where more than (10) people are present but social distancing measures of maintaining at least 6 feet between individuals is standard.

There are no company meetings that exceed those numbers. And all times we are maintaining a 6 foot distance whenever possible.